Build a mutually profitable relationship with all our interested parties, ensuring their long-term success, through the understanding of their needs and the needs of their customers as well;
Achieve our commitments for quality, cost, and schedule;
Processes will be developed and controlled to prevent errors before they occur;
Continuous improvement will be achieved by having an effective corrective and preventive action; program that will address and eliminate causes of nonconforming services and products;
Develop staff competencies, creativity, empowerment and accountability through appropriate development programs and show strong management involvement and commitment.